90 Days Return/Exchange Policy

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Below are the detailed instructions on how to process a return or exchange. The policy begins from the date of purchase. Please see whether either of these pertain to you, and if the item(s) are covered by our 90 Return Policy.

The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy.(CustomFeltPets is responsible for return postage fees, and replacement fees)

CANCELLATION POLICY